Free usability advice
I invite you to ask me what how to make your products more user-friendly. It could be a website, a mobile phone, an interactive display, interactive TV, an art project, a new gadget you’ve just soldered together; anything people can interact with!
Email me at: advice@thinkuserfriendly.com
Please tell me:
- A little bit about your business, overview of your product and what you are trying to achieve
- How to access the product
- What problems have been identified already
I will get back to you within 1 week with my feedback.
How does it work?
I go away and look at your product and consider a number of questions, such as:
- Structure of information: how people navigate around, can they find what they are looking for?
- Does functionality available match what people expect and want?
- How efficiently are people using your product? Are they getting to what they want quickly and easily or do they have to think, guess or go through a number of steps?
- Is the overall design suitable for the type of people who are using it?
- What is the overall experience like: pleasant, frustrating, intuitive, easy, tiring, boring, stimulating?
Why do it for free?
Why free? What am I getting out of this? All good questions.
I work with lots of large businesses to improve their products. They have the budget for great usability projects. What is missing is a more affordable service for small to medium sized businesses. User Experience is a fairly new idea, and many businesses are not yet convincend on its value. There is also a misconception that to do “proper” user experience you need to spend a lot of money.
What I am offering here is a risk free way for small to medium sized business to find out the value some usability advice can add. There are no obligations beyond that.
On a more selfish note, I want user-friendly technology so that I can enjoy all the information and services out there without the frustrations of figuring how to use the tool.
Email me now at for free advice: advice@thinkuserfriendly.com